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If you were impacted by Hurricane Irma, the Disaster Recovery Center is a one stop shop                       

A Disaster Recovery Center to help those affected by Hurricane Irma opened in St. Johns County just five days after the storm, and will remain open for the foreseeable future to provide guidance and assistance to storm survivors.

The facility is open 9:00am-6:00pm daily, including Sundays and is located at:

St. Johns County Wind Mitigation Building
3111 Agricultural Center Dr.

The DRC offers a one stop shop for eligible storm survivors seeking one-on-one help. Representatives from the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), and many other state agencies are available to answer questions and provide assistance.

For more information, see the home page at www.CityStAug.com.

Taking time to register with FEMA is an important step

Contact insurance carrier, then register with FEMA

Survivors should contact their insurance company to file their insurance claim. FEMA is unable to duplicate insurance payments. However, those without insurance or those who may be underinsured may still receive help after their insurance claims have been settled.

Anyone seeking assistance because of losses due to Hurricane Irma should immediately register with FEMA by either:

Applicants who use 711 or Video Relay Service may also call 800.621.3362. People who are deaf, hard of hearing or have a speech disability and use a TTY may call 800.462.7585. Multilingual operators are available. Press 2 for Spanish and press 3 for other languages.

Be ready when you call

When contacting FEMA, have the following information ready:

  • Social Security number (one per household)
  • Address of the damaged home or apartment
  • Description of the damage
  • Information about insurance coverage
  • Telephone number
  • Mailing address
  • Bank account & routing numbers for direct deposit of funds

For a helpful FEMA Fact Sheet on its Individual Assistance Program, click here.

SBA is not just for businesses

Assistance available for homeowners, renters and businesses

The Small Business Administration has many programs to assist homeowners, renters and businesses affected by Hurricane Irma. In fact, following major disasters, the SBA is the primary source of Federal funds for long-term recovery assistance in the form of low interest loans available to homeowners, renters, non-farm businesses and non-profit organizations with property damaged by the disaster.

Renters may be eligible for loans of up to $40,000 to repair or replace their damaged personal property. Homeowners may be eligible for up to $200,000 to repair or replace damaged real estate, plus $40,000 to repair or replace their damaged personal property.  Print the flyer here.

The SBA's helpful web site will take users through a step-by-step process to determine eligibility and then assist with the application process.

Need a speaker? Try FEMA or SBA

Presentations available on a variety of topics

Representatives from both FEMA (Federal Emergency Management Agency) and SBA (Small Business Administration) are available to speak to civic clubs, neighborhood associations, or any other group interested in offering its members this opportunity.

To arrange a speaker, contact either: