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Frequently Asked Questions
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact: Will Franke, Building Official, Phn: 904.825.1065, Fax: 904.209.4335, Email: firstname.lastname@example.org; or Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: email@example.com. You may also write either of these contacts at City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.
Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email: firstname.lastname@example.org; or email@example.com, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.
Founded in 1565, the City of St. Augustine town plan was originally laid out in the late sixteenth century for foot traffic, for walking. That's the reason the streets are narrow, many one way, with many streets having overhanging balconies. Due to the narrow streets, parking in downtown and downtown neighborhoods in St. Augustine has always been at a premium.
For most frequently asked questions related to parking, click here.
The Parking Division
The city provides staff in the Parking Division to assist residents, businesses and visitors with their parking needs. The Division can:
Contact the Parking Division at 904.825.1034 or 904.825.1037.
Parking lots are located throughout the downtown area and on-street parking is available in may areas. Some areas require payment for parking with an pay-station and others with meters. Parking in these areas is enforced 8:00am-5:00pm, Monday-Saturday, excluding national holidays. The Castillo de San Marcos lot is enforced seven days a week, 8:00am-5:00pm. Note that enforcement in the King Street/Cathedral Place area begins at 10:00am, Monday-Saturday.
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. To notify the city regarding accessibility concerns contact: Will Franke, Building Official, City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210, Phn: 904.825.1065, Fax: 904.209.4335, Email: firstname.lastname@example.org.
The Historic Downtown Parking Facility, located adjacent to the Visitors Information Center, can accommodate almost 1,200 vehicles including motorcycles and honors ParkNow cards. The parking facility is frequented by visitors as well as residents who work in downtown businesses, Flagler College students and those seeking a convenient place to park while shopping or attending a special event.
For more information on Historic Downtown Parking Facility, click here
If you visit downtown frequently, you may want to purchase the ParkNow card. For more information, click here or go to the city’s Financial Services Center, 50 Bridge St., Monday-Friday, 7:30 am-4:30pm. You can receive personal instructions on how to use the ParkNow card.
• One-time cost of card: $2.50
• Pre-paid amounts available: $20, $30, $50 or $100
Click here to view the ParkNow brochure.
Parking, just like anything else, is cheaper when purchased in bulk so the city has made it convenient for businesses to offer their customers and clients discount parking. Coupons allow for all day parking the the Historic Downtown Parking Facility for $6.00 per day instead of $12.00. The cost of the coupon booklet, which includes 25 coupons, is $150 plus tax. For more information call 904.484.5160.
Some specific areas of St. Augustine neighborhoods have parking spaces designated for residential parking only. In order to park in these spaces, residents must purchase a parking permit from the city. A resident’s pass is $30 and is valid for one calendar year.
Obtaining a permit is simple but must be obtained in person. A resident need only bring the vehicle to the Financial Services Center, 50 Bridge St., along with a valid driver’s license, the car’s registration and proof of residence such as a utility bill that includes the person’s name and address.
Residents may also purchase a guest pass good for one week for $10. For that purchase the resident and the guest must go to the Police Department with the vehicle to be permitted, its registration and the guest’s license.
Currently there are three residential parking areas in the city:
For more information, call the Parking Coordinator at 904.825.1034. Additional information on the Residential Parking Program is available here
All on-street parking and parking lots are patrolled by enforcement specialists Monday-Saturday from 8:00am-5:00pm. On street parking around the Plaza de la Constitución from Charlotte to Cordova streets between King St. and Cathedral Place, parking will not be enforced between the hours of 8:00am to 10:00am.
Payment information, how to appeal a citation, rules regarding disabled parking, click here.