ADA Compliance
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact: Will Franke, Building Official, Phn: 904.825.1065, Fax: 904.209.4335, Email: wfranke@citystaug.com; or Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: tgrant@citystaug.com. You may also write either of these contacts at City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email: ptimoney@citystaug.com; or woperators@citystaug.com, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Report a Problem

The City of St. Augustine strives to provide the best possible service to residents. 

However, when questions arise, the following are numbers to call. 

 

Call Public Works at 825.1040 for:

Dangerous tree branch? 

Noticeable pot hole? 

Recyclables not picked up?

Street sign down? 

Trash not picked up?

 

Call Customer Service at 825-1037 for:

Possible water leak?

Want a tour guide license?

Want a driver for hire license?

 

Call Water Treatment Plant at 825.1044 for:

Water  discolored?

Water line broken?