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The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact: Will Franke, Building Official, Phn: 904.825.1065, Fax: 904.209.4335, Email: email@example.com; or Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: firstname.lastname@example.org. You may also write either of these contacts at City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.
Applications to establish utility service at an existing account must be made in the Department of Finance, Budget and Management at 50 Bridge St. Same day service is available on accounts established prior to 12:00pm (noon).
Commercial accounts require a deposit or surety bond in an amount determined by usage. Commercial and residential accounts require a deposit, which may be waived under certain conditions, and turn-on fee totaling $155.00 plus a photo ID and proof of Social Security number, or two photo ID's.
For more information on additional requirements, call the Customer Service Division at 904.825.1037.
Additional Service Forms Application
Connection to City Water or Sewer Service
People interested in first-time connection to City water or sewer service (other than establishing utility service at an existing account) may do so by submitting a Request for Letter of Availability form.
Once completed, this form should be submitted to the Public Works Department, 75 King Street (Lobby B, 4th Floor) or faxed to the number on the form. A response will be mailed usually within one or two working days.
The Request for Letter of Availability form should be submitted for the following projects:
New residential construction (single-family dwellings, mobile homes and multifamily buildings)
New non-residential construction (occupied commercial and industrial buildings)
Changes in the use or occupancy of an existing building
Adding seats to an existing restaurant
Additions to an existing non-residential building
Fire sprinkler systems
Irrigation systems (other than private wells)
For additional information related to first-time connection to City water or sewer, please call the Public Works Department at 904.825.1040.