ADA Compliance
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: You may also write City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email:; or, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Visitor Information Center

Celebrates the Holidays with Decorated Tree and More

With the help of fourth graders from Hickory Creek, Ketterlinus, Mill Creek and Otis Mason elementary schools, the holiday tree at the Visitor Information Center (VIC) is bright, cheery and colorful.

Fourth graders at local elementary schools were asked to participate by making decorations that reflected the historical, cultural or architectural aspects of the City of St. Augustine.  The young designers chose the St. Augustine Lighthouse, Castillo de San Marcos and local sea life as just a few of their subjects.  The 12 foot tree is topped with a starfish.

The tree is located at the entrance to the VIC area which provides information to residents and visitors alike on how to enjoy the city to its fullest. 

Inside the VIC, the beams are decorated with green garland and red bows which not only reflects the theme of season but the citywide decorations and Nights of Lights.  Click here to visit the Nights of Lights Web site.

Locally Designed Gifts at the VIC

Just outside the VIC gift shop, is a display of locally designed one of a kind gifts made by local artists and craftsmen.  Included are prints of local sites, DVD's showing city scenes, holiday tree ornaments and candle holders made from local shellfish, cookbooks and hot sauces, all made locally.

Just inside the VIC gift shop is a complete book store with hard to find books on the City of St. Augustine and other Florida locales.  It's a great place to shop for the holidays.

Landau Coach at VIC Lobby

In 1888, Henry Flagler purchased 18 luxury Landau Coaches from England for the grand opening of the Ponce de Leon Hotel.  The coaches were used for transporting guests to and from the train depot to the hotel.

The coach now temporarily graces the VIC lobby through the generosity of local heritage native Phil Genovar who owns the restored coach.  The Landau Coach is the last remaining coach known of the original 18 purchased by Flagler.

VIC Holiday Hours

The VIC is open seven days a week from 8:30 a.m. until 5:30 p.m.  The entire month of December the VIC extends their holiday hours on Friday and Saturday until 7 p.m.  The VIC will be closed Christmas Day.  There is convenient parking at the Historic Downtown Parking Facility (HDPF).  Click here to visit the HDPF Web site. 

For information on the VIC call 904.825.1000, the HDPF at at 904.484.5160 and the VIC Gift shop at 904.825.1016.

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