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Frequently Asked Questions
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact: Will Franke, Building Official, Phn: 904.825.1065, Fax: 904.209.4335, Email: firstname.lastname@example.org; or Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: email@example.com. You may also write either of these contacts at City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.
Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email: firstname.lastname@example.org; or email@example.com, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.
St. Augustine’s Historic Downtown Parking Facility (HDPF), the preferred parking location in the Nation’s Oldest City, is located adjacent to the St. Augustine & St. Johns County Visitor’s Information Center (VIC) on Castillo Drive just off U.S. 1. There’s no easier way to start your visit to St. Augustine than at the HDPF & the VIC.
Click here to learn about other parking options in St. Augustine
The HDPF’s nearly 1,200 parking spaces are available 24 hours a day every day of the year. Convenient to St. George St. and San Marco Ave. as well as the Castillo de San Marcos National Monument, the parking facility offers easy connections to all sightseeing services.
Helpful information from well informed ambassadors is the keystone of VIC operations. With spacious and clean restrooms, a gift shop, kiosks with touch screen guides, current event and cultural information and rows and rows of brochures and guides, the VIC is the place every visit to St. Augustine should begin.
Parking at the HDPF is $1.25 per hour with a $7.50 per day maximum. During selected peak days, a flat all-day rate of $7.00 is payable on entry to ease exiting for visitors. Those dates are
These dates are subject to change. To confirm parking rates for specific date, call 904.825.1000.
Monthly passes are available for $32.00 plus tax. For groups of 10 or more the cost may be as low as $25.60 plus tax.
The city provides a free shuttle service from the VIC to the Plaza de la Constitucion in the heart of the historic district on selected dates. Those dates are:
To contact the St. Augustine & St. Johns County Visitor’s Information Center directly, call 904.825.1000. To better plan your visit to St. Augustine, takes a look at the helpful information below: