ADA Compliance
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: You may also write City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email:; or, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Members of the public offer their input in one of the break-out groups during the September 10 open house on the Visitor Information Center Transportation Facility.

VIC Transportation Facility Open Houses a Success

Recent developments as reported by the St. Augustine Record

A traffic plan worth backing
October 26: St. Augustine Record’s endorsement of the plan

Concept for traffic master plan gets support
October 27: City Commission unanimously supports the plan

During the month of September and early October, the City of St. Augustine hosted five open houses to share information and receive input on the transportation facility planned for the Visitor Information Center. In addition, the public meetings provided city staff and the city’s The Parking and Traffic Committee the opportunity to share the key aspects of the committee’s Master Plan for parking and traffic management in the Nation’s Oldest City.

The goal of the open houses was simple: Give the public an opportunity to provide input on this very important project.

The result was overwhelming: In short, the open houses were a tremendous success with nearly 200 participants and over ten hours of open discussion on this very important project.

Each open house includes a brief presentation on the various concepts for the facility as well as how the project fits into the overall master plan for managing the city’s transportation and parking needs. Most importantly, though, there was lots of time for public input.


Five meetings in the series
In early August, City Commissioners had their initial peek at design concepts for the transportation facility planned for the Visitor Information Center. Then, on September 10, the same information was shared during an open house at City Hall where the public viewed the conceptual drawings up close and met with City staff and members of the design team.

The next three meetings, held on September 24, 29 and 30, were moved from City Hall to the Visitor Information Center itself. Aside from the change in venue, the open houses followed the same format as the original one.

Along with members of the general public, these three open houses included participants from what were termed interested parties, specifically residents and business owners of adjacent neighborhoods and business districts and members of the tourism industry and organizations which host events at Events Field/Francis Field adjacent to the VIC.

The city is grateful to the following organizations for their assistance in getting their membership out to participate:

• St. Augustine Uptown Neighborhood Association
Flagler Model Land Neighborhood Association
• San Marco Merchants Association
• Historic St. Augustine Area Council
• St. Johns County Visitors & Convention Bureau Board of Directors

The last in this series of open houses was held as was the initial one at City Hall with the general public attending. The audience included many who had not attended any of the previous sessions as well as some who had attended one or more of the others. That last open house was held on October 8.


Input still sought
Members of the Parking and Traffic Committee, members of the conceptual design team including Walker Parking Consultants, Frederick Halback and Associates, Inc., and Les Thomas Architect, Inc. and city staff all worked diligently to make this process of public outreach succeed.

The next step is for the Master Plan to be presented to the City Commission on October 27.

Public input has, of course, not ended and is welcome. Questions and comments or requests for more information may be directed to the City of St. Augustine’s Department of Public Affairs at
904-825-1004 or by email to with Master Plan in the subject line

To view the conceptual drawings developed by the design team, click on the links below.

1. Cover page
2. Theme and character images
3. Design framework
4. Illustrative design concept
5. Design section and enlargement
6. Concept sketches 1 & 2
7. Concept sketches 3 & 4
8. Concept sketches 5 & 6
9. Concept sketches

To read accounts of the open houses from The St. Augustine Record, click on the links below:

Business owners examine VIC plans
Additional scrutiny given to garage plan


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