ADA Compliance
The City of St. Augustine remains committed to providing accessibility to all and provides for handicapped accessible parking in the city. For a map of accessible parking locations, Click Here To notify the city regarding accessibility concerns contact Todd Grant, Public Works Deputy Director, Phn: 904.825.1040, Fax: 904.209.4286, Email: You may also write City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Consumer Confidence Report
The City of St. Augustine remains committed to providing clean and safe drinking water. For the previous year's sampling results please click here. To notify the city regarding water treatment concerns contact: Patrick Timoney, Water Treatment Plant Supervisor, Phn: 904.825.1044, Fax: 904.823-2280, Email:; or, or write the City of St. Augustine, P.O. Box 210, St. Augustine, FL 32085-0210.

Improvements to city’s water mains

mapped out in detail in new report

The City of St. Augustine delivers three million gallons of water per day to more than 10,000 utility customers through a complex and intricate delivery system that includes more than 200 miles of pipe. That system, managed by a team of skilled professionals, ensures that every home, restaurant, school and hotel room receives quality water at the moment it is needed, but providing that assurance is not without challenges. Certainly one of the foremost challenges the city faces with its water quality is “red water,” water that has become tainted because of corrosive pipes.

That is the reason “red water” was the primary topic addressed in the report recently published by the city’s Public Works Department regarding water main improvements. The 28-page report, titled Annual Water Main Improvements Plan Report, includes evaluations and recommendations for the replacement of existing water mains as well as proposed construction of new water mains in nearly a dozen areas through the service area.

In the report’s Plan Summary, “red water” is mentioned almost immediately. “The push for increased water main improvements in 2012/2013 was generated by recurring ‘red water’ complaints throughout the city” says the report. “At first, a solution to the ‘red water’ problem was focused at the city’s water treatment plant finished water product, however, over a period of time it became apparent that the ‘red water’ solution requires a multiple step approach with an emphasis on the replacement of the city’s potable water infrastructure that is old cast iron or galvanized steel pipe.”

In short, the water is fine, but the pipes are not.

So a detailed plan has been developed that will address as many problem areas as possible as soon as possible. But, because of limited funds, not all cast iron and galvanized pipe can be replaced at one time, thus criteria was established to determine the most serious problem areas and address those first. The following set of criteria was used to review and identify pipes for replacement:

1. Pipe material is cast iron (CI) or galvanized steel (GS).
2. “Red water” complaints were recorded in the vicinity of the pipe.
3. Is there a clean water source for the pipe?
4. Is there inadequate fire flow?
5. Is the pipe routinely maintained due to leaks or breaks?

Based on this criteria, the entire utility service area was evaluated and the most serious problem areas identified.

The report has information on each area where projects are planned that includes description, a map and the project’s current status. The areas described are: Abbott Tract, Fullerwood neighborhood, Grant St. area, Lincolnville, Lighthouse Park, Magnolia Ave., Masters Dr., Menendez Rd., Nelmar Terrace, North City, and Palmer St.

To see the entire report. click here.

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